N I CUSTOMS are the original designer and manufacturer of the 3mm and 5mm steel fire pits. There are many copies out there which are not NICUSTOMS fire pits. They weigh less and some are mass produced rather than individually hand crafted. Out new improved designs for 2021 with integrated ash pans (and more) set us apart. Make sure the fire pit you buy is a genuine NI CUSTOMS fire pit that is built to last. BUY IT ONCE - BUY IT RIGHT!

If you have any questions re the despatch date or the collection of your order or any returns/damage please use the form below. 

Also, customisation work takes time (14 working days) and we would ask that if you haven't already done so, please read this article re the processes of manufacture and delivery to understand the processes of what actually goes on before despatching your product to you. Thank you! 

In the unlikely case that something goes wrong with your order, please be assured that we operate a 100% customer satisfaction approach and will work hard to resolve any situation to ensure you are thrilled with your purchase from us.

You can also call our office on the number below during normal office hours.  Orders are processed strictly in the order they are received. Thank you!

Despatch / Collection / Returns Enquiry


94 Drumlish Road
Co. Tyrone 
Northern Ireland
Phone: 028 8289 8689