N I CUSTOMS are MASTER CRAFTSMEN and are the original designer and manufacturer of the 3mm and 5mm steel fire pits. 

 NOT ALL FIRE PITS ARE THE SAME: There are many copies out there which are not NICUSTOMS fire pits. They weigh less and some are mass produced rather than individually hand crafted. Our new improved designs for 2021 with integrated ash pans (and more) set us apart. Make sure the fire pit you buy is a genuine NI CUSTOMS fire pit that is built to last. BUY IT ONCE - BUY IT RIGHT!


Below are the most frequently asked question we are asked.  If you find this page doesn't help you, please do not hesitate to contact us to ask us any questions you might have.
Our prices start from £120 delivered and our full range along with their prices are available to view in the SHOP. Just click the SHOP link above.
Nothing. Delivery is included free in the price to anywhere in the UK and Ireland.
No. Sorry. You can't discount what is FREE. If you want to collect, you are quite free to collect. However you must first place your order on the site and select the collection option during checkout. The despatch team will contact you to let you know when your product is available for collection.
Yes. We are called N I CUSTOMS for this very reason.

We have a large selection of current and post premiership teams available, as well as Scottish teams and Rugby international and football international teams. If your team is listed on our site, it is £20 to have your team logo placed onto the fire pit. If your team is not listed, we can still accommodate you, but it will be £50 for a one-off logo.

All details and options are available in the SHOP during checkout.
Yes. Again as a one off, that's a custom logo and will be £50 on top of the pit you choose.
No. All pits are made to order and we need your order to be placed into the system to fulfil the order. You can pay online through this site securely using PayPal or any major Credit/Debit card.
That depends on a lot of factors, such as stock and whether you have customisation. Generally our turnaround times are as follows:

3-5 days for plain despatch
5-7 working days for team logos
7-9 working days for bespoke customisation work

We are working round the clock to bring these times down and in many cases we are now exceeding them.

However, it should be noted: As most pits are made to order, after painted, it is best that they sit for 48-72 hours to allow the paint to fully harden. If the fire pit is rushed at this stage there is a greater chance of transit damage to the paint. We understand people want their fire pit as soon as possible after ordering, but the process cannot be shortcut, otherwise you could end up with a not perfect product on delivery.

Please take a moment to read the article in our BLOG re Manufacture and Delivery
After you have placed your order, we will email you with instructions. We will ask you to visit a page on our site to upload your logo along with any other instructions you might have for us.
No. We are happy to supply local customers but our processes and systems are geared around taking orders directly through the website. If you turn up at the factory, please do not be disappointed when you are told to place your order at this website. The only way to purchase the products are via our website. However, you are able to select COLLECTION as your preferred delivery method if you wish to avoid waiting for delivery.
No. Only burn wood. We recommend kiln dried logs as the cleanest form of fuel.